
3
Mission
This has been our product
philosophy for 30 years - to
create efcient, robust and
reliable products, at
accessible prices and for a
huge public.
We have complemented
these products by models of
a superior technological level
catering for more demanding
users.
Sales network
Our distribution network
assumes a fundamental role in
bridging the gap between the
technologically sophisticated
universe of users and our
corporate capacity to satisfy
their requests.
A network not just to promote
our products, but also to pro-
vide professional consulting
for the choice of the best
products for different needs,
and comprehensive after-sales
assistance.
Research and development
We are reinforcing our R&D
sector with new resources and
with important external colla-
borations, because extremely
high standards of efciency
are needed to help our com-
pany in its evolution.
Our R&D ofce plans and
designs new product genera-
tions, using the most advan-
ced design tools available.
But the true research starts
outside, listening to the pro-
fessionals working every day
in the eld.
This let us create products
that professionals actually ask
us for, in terms of technical
characteristics and price.
Automation
The constant modernization
of technologies is the key to
competitiveness.
The enhancement of the
production process with
advanced automation ensures
superior precision in all
operations.
With 10 numerical-control ma-
chines and 5 robots, we have
created 5 totally automated
workstations, capable of high
production volumes and great
working exibility, allowing
us to pass from a job on one
component to another in just
a few minutes, or to produce
on a continuous cycle without
interruptions.
These advantages are tran-
sferred to products, which
are more reliable and cost
customers less.
ISO 9001:2000 certification
Our quality system is
certied to the ISO 9001:2000
standard.
However, ISO 9001:2000 certi-
cation should not be seen as
an exceptional achievement,
because it merely expresses
our long-held idea of how a
company should work, and
our rm belief that resources,
production procedures and
internal organization must
always be oriented towards
total customer satisfaction.
Assistance
Selling a product means offe-
ring value that goes beyond
the product itself, and that
integrates assistance, consul-
ting and information.
Product buyers are looking
not just for a good product,
but also for sales assistance
and technical support of the
highest level, now and for
always, and this is a priority
for DTS.
3
The Company
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